In our last post, we talked about the advantages of servicing your vehicle at the dealership service center. In this post we’re going to cover the flip side of the coin – servicing with your local repair shop. Just as there were advantages to working with the dealership where you bought the vehicle, there are also advantages to shopping around or working with a local repair shop that you know and trust. One of the biggest advantages of servicing your vehicle with a local repair shop is that a level of trust may already exist!
Chances are, the vehicle in need of service is not your first and over the course of your vehicle ownership history, you probably have had to seek service that was outside of a dealership. If you already have a mechanic that you know and trust, it may be to your advantage to continue have your vehicle serviced at that shop. Aside from the obvious factors of knowing you can accept their diagnostics and evaluations, there is also the possibility of loyalty discount programs offered by repair shop. With the economy being what it is, more and more local business are rewarding repeat and loyal customers who continue to solicit their services.
Along those same lines, more and more business are turning to Groupon, LivingSocial and other retail-incentive websites to attract customers to them and, as a customer (loyal or otherwise) you can also take advantage of those deals. Most dealerships are not in the habit of discounting their services to the general public.
Another advantage of local repairs shops is the “local” part. Repair shops are often more conveniently located than dealerships. There may be dozens of small shops to choose from between your home and the dealership. If the repair or service that you need isn’t major, it’s a lot more convenient to drive a short way to your neighborhood repair shop than it is to go to the dealership, especially if you need to leave your car for repairs.
Plus, if your vehicle does need repair, there is a good chance that you will have a variety of parts options to choose from, whereas dealerships only offer customers original equipment parts for repairs. In most cases parts will have to be ordered, so the local repair shop fulfillment department spends extra time looking around for the best price and most practical parts to cover the repair.
For performance-oriented car owners looking to do aftermarket work to their vehicles, local repair shops provide a unique advantage in that some of them will modify your vehicle to your specifications and install parts that you purchased on your own. Most dealerships will not risk installing aftermarket products that are not backed by the manufacturer, simply because they need to cover themselves in case of potential damage or injury as a result of installing the aftermarket part.
Finally, labor costs for local repair shops tend to run on the cheaper side since most mechanics at dealerships have had specialized training. That specialized training is provided by the manufacturer and is often very expensive and that expense is usually passed on to the consumers in the cost of labor. In fact, it could run you $15-$20 per hour more than at a local shop.
Well, there you have it – we’ve given you both sides of the coin in regard to servicing your vehicle. The choice is really up to you, as the vehicle owner, how and where you have the vehicle serviced.
Have you used the same mechanic for all of your vehicle repairs? Have some past experience, positive or negative, about dealing with a local repair shop? Let us know in the comments section below. We love to hear your feedback!
*image: Somar International Ltd. on Flickr.com